Design AI-Enabled Business Systems That Actually Work
Most AI initiatives focus on tools and tasks.
Few redesign the process and/or system.
When AI is inserted into broken or unclear processes, the result is:
More exceptions
Hidden ownership gaps
Unclear escalation
Fragile automation
Accountability confusion
Scaling nightmares
This means increased cost and unhappy customers!
AI changes how systems behave. We must design coherent processes with the end-to-end in mind.
That means intentionally aligning:
Users and their scenarios
User experience and workflows
Business rules and policies
Data flows
AI guidance, guardrails, governance, and performance measures
Business analysis is the skill set, mindset, and discipline that brings all of these elements together—integrating them into coherent solutions that deliver real business value.
What you’ll learn
Learn how to redesign end-to-end processes so AI strengthens your organization instead of fragmenting it.
How to evaluate a process for it's AI usage and risks
Assess workflows to uncover opportunities for AI integration
Analyze how different AI enablement introduces different risks
Identify where AI will assist, recommend, decide, or act autonomously
Distinguish human-only, AI-only, and hybrid decision steps
Evaluate where AI introduces probabilistic behavior into deterministic processes
Determine where ownership is needed
Communicate what needs ownership and why
Recommend, define, and design human checkpoints
Design Human In The Loop Processes
Facilitate decisions about AI Ownership
Facilitate Human/AI governance and process design
Learn directly from Angela
Angela Wick
25+ years practicing, shaping, and teaching analysis, product, and requirements.
Who this course is for
Business Analysts, Product Owners, Business Systems Analysts, Systems Analysts, Business Process Analysts, and similar roles.
BA Leaders redefining roles for AI-enabled teams
Business Leaders, Project and Product Professionals pulled into AI initiatives without clear accountability
What's included
Live sessions
Learn directly from Angela Wick in a real-time, interactive format.
3 hr Daily Live Online Interactive (and Recorded) Sessions
3 hr Live Online Interactive (and Recorded) Sessions with Angela and other learners, creating a deep experience to engage, interact, and process the learnings. Small-group breakouts not recorded.
Hands-On, High-Engagement Experience
You’ll participate in group discussions, breakout exercises, workbook activities and large group discussions.
Using your own AI tools
Use tools you have access to, and learn to ask for more! This approach ensures the learning is practical and directly applicable to your day-to-day work environment.
Practice Exercises and Reflections
You will get a course workbook with course exercises, reflections, templates, and guides to practice applying to your work.
Maven Guarantee
Your purchase is backed by the Maven Guarantee.
Course syllabus
3 live sessions • 16 lessons
Week 1
Nov
16
AI-Enabled Systems and Process Design
Mon 11/165:00 PM—8:00 PM (UTC)Nov
17
AI-Enabled Systems and Process Design
Tue 11/175:00 PM—8:00 PM (UTC)Nov
18
AI-Enabled Systems and Process Design
Wed 11/185:00 PM—8:00 PM (UTC)
AI-Enabled Systems & Process Design - Session 1
Between Sessions Mini-Project
AI-Enabled Systems & Process Design - Session 2
AI-Enabled Systems & Process Design- Session 3
Free resource
The 4 Levels of AI in a Business Process
The 4 of AI Levels Defined
A clear framework for understanding how deeply AI can be embedded in a business process.
Each Level and Human Involvement Needs
A look at each level of AI and how it changes the level of human interaction and involvement.
How Each Level Changes Your Analysis Work
The level of AI involvement directly shapes the requirements you need to elicit, the risks you need to facilitate for.
How to Assess the Right Level for a Given Process
The questions and criteria that help you and stakeholders reach alignment on the appropriate level of AI involvement.
Schedule
Live sessions
9 hrs / week
Three 3-Hr Live Sessions + Homework
Mon, Nov 16
5:00 PM—8:00 PM (UTC)
Tue, Nov 17
5:00 PM—8:00 PM (UTC)
Wed, Nov 18
5:00 PM—8:00 PM (UTC)
Projects
2-5 hrs / week
Apply the new skills, templates and frameworks to your projects/processes
Async content
2 hrs / week
Workbook exercises and reflections
What You'll Walk Away With
Clear articulation of the BA role in AI-enabled organizations
Language to explain BA value without defensiveness
A changed mindset and understanding of your future!
All course registrants will get 3 FREE months for Angela’s Premium BA-Cube Membership!
Join The 5-Course Series!
Amplify your impact, and save $!
Bundle and Save $1000! Plus Group Pricing
Join all 5 courses and save!
Course 1: The Business Analyst Role in the Age of AI
Course 2: AI Literacy for Business Analysts
Course 3: AI-Accelerated Business Analysis
Course 4: AI-Enabled Systems & Process Design
Course 5: Agentic AI Skills for Business Analysts
Purchase all 5 courses and save $1,000!
Buying all 5 individually costs $ 3,395; buy all 5 now for $2,395! Purchase Here
Have a group? Groups of 3 or more pay $2,000 per person for all 5 courses!
Email Angela at Angela@BA-Squared.com for a custom invoice.
IIBA Training Partner
18 PDU/CDU Credits for Learners Who Complete the Course. 69 Total PDU/CDU for the 5-Course series!